Technology Evaluation, Strategic Sourcing, Expense Management
A healthcare industry leader that operates 25 acute care and 194 behavioral care facilities in 37 states was looking to streamline their telecommunications billing. The client did not have an accurate inventory of each location and was struggling to clean up their billing.
Save money by eliminating unnecessary charges and services on landline and data circuits.
Hospital telecom information was gathered and prioritized by sites having the most difficulties with their services. This was done by performing a telecom audit, conducting site surveys, and reviewing traffic studies.
Bluewave was able to save the client money by eliminating unnecessary features, disconnecting unused services, correcting invalid rates, fixing billing errors, removing home user sites for eliminated employees, and removing invoicing for closed locations.
This resulted in a savings of $155,667 the first year, $333,651 the second year, and $85,037 the third year. This represents a 10% annual savings.
Other Case Studies
Large Pennsylvania County government with a high monthly telecom expense.
A large travel, hotel, and restaurant conglomerate with over 420 travel agencies, 570 restaurants, 396 hotels, and close to $900K monthly spend, was looking for a Telecom Expense Management (TEM) provider who could provide clean monthly billing, accurate GL coding, and timely monthly bill processing.
Bluewave was engaged to project manage the implementation and activation of the client’s MPLS network upgrade across 12 locations and negotiate better pricing.