CASE STUDIES Industry: Healthcare Bluewave Services: Strategic Sourcing Company ProfileWith 11 hospitals, multiple medical centers, and hundreds of practice locations, this regional healthcare system ensures comprehensive healthcare services are accessible to the...
CASE STUDIES Industry: Manufacturing Bluewave Services: Strategic Sourcing Company ProfileA Global Pet Food Manufacturer with customer support agents in over 30 countries was facing challenges with their existing contact center solutions. They approached Bluewave...
CASE STUDIES Industry: Professional Services Bluewave Services: Strategic Sourcing Company ProfileNationwide BPO in Healthcare migrates to CCaaS for enhanced flexibility and cost savings. CHALLENGE: The client, a Nationwide Business Process Outsourcing (BPO) operating...
CASE STUDIES Industry: Retail Bluewave Services: Strategic Sourcing Company ProfileA nationwide automotive parts retailer with 2,500 locations faced several challenges in their network infrastructure. CHALLENGE: They needed to undertake a network refresh project that...
CASE STUDIES Industry: Retail Bluewave Services: Strategic Sourcing Company ProfileLeading the way in global car rentals, this company offers convenient and reliable transportation solutions, empowering customers to explore the world with ease. CHALLENGE: A global car...
CASE STUDIES Industry: Healthcare Bluewave Services: Strategic Sourcing Company ProfileA Non-Emergency Medical Transportation (NEMT) company is a leading provider of transportation services for patients who require non-emergency medical care. With 10 contact centers...
