Bluewave offers powerful tools and reliable support which any complex network requires to function smoothly. We have engaged them to manage the entire telecom and network procurement process which involves management of multiple global carriers. Their support team is outstanding and always helps escalate and prioritize resolution with carriers. A trusted partner for more than a decade; they have extensive industry knowledge and the ease with which they execute complex agreements never ceases to amaze me.

Whether it be for internet circuits, MPLS, Data Centers, VOIP Providers or Customer Support Contact Centers, I always trust that Bluewave will steer me in the right direction and negotiate the best deals for my company. Bluewave is a trusted advisor, and by relying on their expertise in this space, I’m able to focus my attention on other areas of the business.

I was referred to Bluewave by an executive peer of mine to assist me with adopting a cloud voice strategy. After speaking with Bluewave, they advised me that the only way to optimize the outcome of a cloud voice transition is to have a clear inventory of our current state and a clear set of success criteria through which to evaluate vendors. They proposed a Technology Baseline Assessment followed by their Voice Transformation Process. By following this recommendation, we were able to find immediate operational cost savings and apply those to a global UCaaS solution that was more encompassing and robust than we were initially looking at. Since then, we have continued to work with Bluewave as a trusted IT and Transformation sourcing partner.