Consider a Career at Bluewave

Job Summary

The role of Vice President of People Operations at Bluewave is pivotal in shaping our organizational culture, driving performance excellence, and building scalable HR processes to support our rapid growth. The VP of People Operations will lead HR initiatives, reporting to the CEO and collaborating closely with the leadership team to develop and execute HR strategies aligned with business objectives. We seek an individual with a comprehensive understanding of HR practices and a commitment to integrity, capable of leading initiatives in talent acquisition, performance management, and strategic leadership.

Core Responsibilities

• Lead and manage HR initiatives in a fast-paced startup environment, wearing multiple hats as needed.
• Develop and execute HR strategies addressing the challenges and opportunities of a growing company.
• Participate in both strategic planning and hands-on implementation of HR programs.
• Drive performance management processes to foster a culture of accountability and continuous improvement.
• Lead recruitment efforts to attract top talent aligned with Bluewave’s values and culture.
• Provide leadership in HR-related aspects of mergers and acquisitions, including integration efforts.
• Establish scalable and efficient HR processes, policies, and systems to support growth.
• Collaborate with the leadership team to develop long-term strategic plans for organizational development.
• Ensure compliance with HR regulations and best practices.
• Develop initiatives to enhance employee engagement and retention including regular surveys and feedback sessions to gauge employee satisfaction.
• Develop programs that reinforce our culture and values.

Required Qualifications & Experience

• 10+ years of progressive HR experience, with at least 5 years in a leadership role.
• Bachelor’s degree in Human Resources, Business Administration, or related field; Master’s degree preferred.
• Proven ability to operate effectively in a dynamic, fast-paced startup environment.
• Strong strategic thinking skills and a willingness to roll up sleeves and get the job done.
• Strong leadership and communication skills, with the ability to collaborate effectively with cross-functional teams.
• Comprehensive understanding of HR practices, particularly in a rapidly growing company.
• Knowledge of effective onboarding practices to ensure new hires are integrated smoothly.
• Experience in leading and managing change initiatives.
• Ability to maintain a positive and inclusive workplace culture.
• Experience in mergers and acquisitions, including leading integration efforts, preferred.
• Experience in the telecom or technology industry is a plus.
• Demonstrated experience working with a PEO, understanding their services, and managing the relationship.

Location

San Clemente, CA

Pay Range and Benefits

Bluewave offers a competitive salary, comprehensive benefits package, 401k with matching, and flexible PTO.

The expected base pay range for this position in the Orange County Area is $150,000 $200,000.

Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Range is not inclusive of potential equity offering, bonus or benefits. Our team can share more information about the salary range specific to your working location and other factors during the hiring process.

Please apply online.

Disclaimer

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.

Job Description

In this pivotal role, the Sales and Retention Director is responsible for leading a dynamic sales team toward achieving quarterly iMRR bookings with existing SMB accounts and nurturing profitable long-term relationships to maintain and grow revenue partnerships. The Sales and Retention Director will be charged with the delivery of sales and retention targets and guiding the team’s overall monthly and quarterly performance.

This includes:

• Providing mentorship and guidance to team members
• Conducting regular performance evaluations and feedback sessions
• Identifying skill gaps and organizing relevant training programs
• Fostering a culture of continuous learning and improvement

The ideal candidate will showcase a comprehensive grasp of the IT advisory/telecommunications sector, combined with a steadfast commitment to integrity.

Core Responsibilities

• Hire, train, and mentor a team of Retention and Account Management professionals.
• Set sales and retention targets and monitor team performance to ensure goals are met.
• Create and execute retention strategies to minimize client churn and maximize lifetime value
• Provide detailed and accurate sales forecasting.
• Personally engage in key strategic sales and ongoing customer success.
• Collaborating with senior executives to execute a sales goal for the region.
• Developing specific plans to ensure growth both long and short-term.
• Develop and continue to optimize sales pipeline and forecast process with a focus on predictability.
• Track sales and retention metrics, reporting on performance to senior management.

Qualifications & Experience

• Minimum of 3 years of experience in sales management, including client retention responsibilities, preferably within the technology sector.
• Professional and assertive demeanor with a proven record of leadership and reliability.
• Superior analytical, strategic, and critical thinking abilities.
• Excellent communication skills, both written and oral.
• Competitive edge, complemented by innovative and decisive problem-solving skills.
• Ability to foster a cooperative and results-driven team environment.
• High intellectual curiosity and adeptness in managing ambiguous situations.
• Independent working capability, requiring minimal supervision.
• Adaptability and resilience in a fast-paced and energetic workplace.
• Consistently delivers timely, accurate, and usable information.
• Outstanding time management skills, emphasizing organizational abilities and multitasking.

Requisite Abilities and/or Skills:

• Bachelor’s degree from an accredited college or university
• Strong understanding of UCaaS, CCaaS, PaaS, data center and telecommunications
• Minimum 2 years of proven success in consultative selling
• Disciplined in the use of CRM tools for forecasting and sales activity tracking
• Windows PC experience and Microsoft Office proficiency
• Located in Philadelphia, Nashville, Northern New Jersey, SoCal, Salt Lake City, Denver, St Louis, Atlanta or New York.

Apply here!

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.

Job Description

The primary responsibilities for this role will include managing existing customers within North America that generate long-term mutual value. The Account Director will have a specific quota and will be responsible for retiring that quota quarterly. The candidate will have a demonstrable understanding of the IT advisory/telecommunications industry and must always display the highest integrity. The Account Director is expected to be fully capable of all communications internal and external to the organization, and exhibit strong funnel management, forecasting, and quota attainment discipline.

Core Responsibilities

• Proactively identify and cultivate new opportunities within the assigned customer base
• Manage executive-level contacts with key partners, including QBRs, strategic planning, and CEO/COO level meetings
• Work with senior leadership to develop and write program concepts, proposals, and reports
• Understand customer challenges and engage appropriate internal expertise and solution engineers to create value added solutions
• Develop strategies and business plans with partners and execute against metrics and milestones to drive company revenue
• Collaborate with internal teams including Account Directors, Operations, Partners and Marketing to generate compelling segment specific marketing material
• Participate in trade shows and segment specific networking events
• Manage CRM discipline for a high volume of activity
• Perform all other duties as assigned

Qualifications & Experience

• You have a professional demeanor with a strong work ethic and are dependable.
• You have strong analytical and critical thinking skills.
• You have strong written and verbal communications skills.
• You have a competitive personality.
• You are creative, decisive, and able to work in a collaborative, team-oriented work environment.
• You possess a high level of intellectual curiosity and are comfortable with ambiguity.
• You have the capacity to work well independently without close supervision or management.
• You thrive working in a fast paced, dynamic, high energy work environment.
• You deliver accurate information in a usable form and in a timely manner.
• You have excellent time management skills with an emphasis on organizational skills and the ability to multi-task.

Requisite Abilities and/or Skills

• Bachelor’s degree from an accredited college or university
• Strong understanding of UCaaS, CCaaS, PaaS, data center and telecommunications
• Minimum 5 years of proven success in consultative selling
• Disciplined in the use of CRM tools for forecasting and sales activity tracking
• Windows PC experience and Microsoft Office proficiency
• Located in Philadelphia, Nashville, Northern New Jersey, SoCal, Salt Lake City, Denver, St Louis, Atlanta or New York.

Apply Here!

Disclaimer

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.

Job Description

The primary responsibilities for this role will include cultivating new customers within North America that generate long-term mutual value. The Business Development Director will have a specific quota and will be responsible for retiring that quota quarterly. The candidate will have a demonstrable understanding of the IT advisory/telecommunications industry and must always display the highest integrity. The Business Development Director is expected to be fully capable of all communications internal and external to the organization, and exhibit strong funnel management, forecasting, and quota attainment discipline.

Core Responsibilities

• Proactively identify and cultivate new customer opportunities within the North America
• Manage executive-level contacts with key partners, including QBRs, strategic planning, and CEO/COO level meetings
• Work with senior leadership to develop and write program concepts, proposals, and reports
• Understand customer challenges and engage appropriate internal expertise and solution engineers to create value added solutions
• Develop strategies and business plans with partners and execute against metrics and milestones to drive company revenue
• Collaborate with internal teams including Account Directors, Operations, Partners and Marketing to generate compelling segment specific marketing material
• Participate in trade shows and segment specific networking events
• Manage CRM discipline for a high volume of activity
• Perform all other duties as assigned

Qualifications & Experience

• You have a professional demeanor with a strong work ethic and are dependable.
• You have strong analytical and critical thinking skills.
• You have strong written and verbal communications skills.
• You have a competitive personality.
• You are creative, decisive, and able to work in a collaborative, team-oriented work environment.
• You possess a high level of intellectual curiosity and are comfortable with ambiguity.
• You have the capacity to work well independently without close supervision or management.
• You thrive working in a fast paced, dynamic, high energy work environment.
• You deliver accurate information in a usable form and in a timely manner.
• You have excellent time management skills with an emphasis on organizational skills and the ability to multi-task.

Requisite Abilities and/or Skills:

• Bachelor’s degree from an accredited college or university
• Strong understanding of UCaaS, CCaaS, PaaS, data center and telecommunications
• Minimum 5 years of proven success in consultative selling
• Disciplined in the use of CRM tools for forecasting and sales activity tracking
• Windows PC experience and Microsoft Office proficiency
• Located in Philadelphia, Nashville, Northern New Jersey, SoCal, Salt Lake City, Denver, St Louis, Atlanta or New York.

Apply Here

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.

Job Description

The primary responsibilities for this role will include cultivating existing customers within North America that generate long-term mutual value. The Account Manager will have a specific quota and will be responsible for retiring that quota quarterly. The candidate will have a demonstrable understanding of the IT advisory/telecommunications industry and must always display the highest integrity. The Account Manager is expected to be fully capable of all communications internal and external to the organization, and exhibit strong funnel management, forecasting, and quota attainment discipline.

Core Responsibilities

• Proactively identify and cultivate new opportunities within the existing customer base
• Work with senior leadership to develop and write program concepts, proposals, and reports
• Understand customer challenges and engage appropriate internal expertise and solution engineers to create value added solutions
• Develop strategies and business plans with partners and execute against metrics and milestones to drive company revenue
• Collaborate with internal teams including Account Directors, Operations, Partners and Marketing to generate compelling segment specific marketing material
• Manage CRM discipline for a high volume of activity
• Perform all other duties as assigned

Qualifications & Experience

• You have a professional demeanor with a strong work ethic and are dependable.
• You have strong analytical and critical thinking skills.
• You have strong written and verbal communications skills.
• You have a competitive personality.
• You are creative, decisive, and able to work in a collaborative, team-oriented work environment.
• You possess a high level of intellectual curiosity and are comfortable with ambiguity.
• You have the capacity to work well independently without close supervision or management.
• You thrive working in a fast paced, dynamic, high energy work environment.
• You deliver accurate information in a usable form and in a timely manner.
• You have excellent time management skills with an emphasis on organizational skills and the ability to multi-task.

Requisite Abilities and/or Skills

• Bachelor’s degree from an accredited college or university
• Strong understanding of UCaaS, CCaaS, PaaS, data center and telecommunications
• Minimum 3 years of proven success in consultative selling
• Disciplined in the use of CRM tools for forecasting and sales activity tracking
• Windows PC experience and Microsoft Office proficiency
• Located in Philadelphia, Nashville, Northern New Jersey, SoCal, Salt Lake City, Denver, St Louis, Atlanta or New York.

Apply today!

Disclaimer

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.