Industry: Retail Farming

Bluewave Services:
Technology Evaluation, Strategic Sourcing, Expense Management

Company Profile

One of the largest farm supply retail and service cooperatives in the United States with a location that serves over 1,200 retail outlets across 21 states, was seeking assistance with migrating a multitude of telecom services to one vendor.


In an effort to consolidate the billing, a redesign of their telecom services at each location would need to be done by performing an in-depth analysis of the existing inventory. This exercise would prove to be beneficial to overall costs savings by uncovering idle services that could be dropped due to old technology, and removal of unnecessary recurring charges and features.


Perform a detailed review of current bills to identify the use of each line currently being charged per site and confirm which lines could be optimized for better pricing or dropped altogether. Establish which features such as Non-Published, Caller ID, Call Block, etc. are being utilized or could be removed.


After each site established their position on their stores’ functionality and use for their existing lines, Bluewave was able to convert the lines to a more efficient carrier using a third-party vendor, with more competitive rates.

  • To save additional costs, a consolidation of bills was done which eliminated paper invoicing fees.

  • Unused features were removed saving $700 per month

  • Pending decisions to proceed with removals, we identified another $1,000 per month in potential savings.

  • Projected annual savings will be over $20,000 with an easier way to manage monthly spending.

Other Case Studies

Case Study – Healthcare

Case Study – Healthcare

A healthcare industry leader that operates 25 acute care and 194 behavioral care facilities in 37 states was looking to streamline their telecommunications billing.

Case Study – Hospitality

Case Study – Hospitality

A large travel, hotel, and restaurant conglomerate with over 420 travel agencies, 570 restaurants, 396 hotels, and close to $900K monthly spend, was looking for a Telecom Expense Management (TEM) provider who could provide clean monthly billing, accurate GL coding, and timely monthly bill processing.


1719 Route 10 East, Suite 222
Parsippany, NJ 07054

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