Industry: Retail

Bluewave Services: Expense Management

Company Profile

A large regional retail corporation with close to 125 locations was seeking an analysis of their telecom services. The client needed to identify their current telecom expenditure while looking for ways to reduce activation costs and negotiate future savings.


Locate billing errors, recommend ways to be more efficient with their telecom spend, and negotiate new carrier agreements.


Composed a list of services by locations, identified potential billing errors, and areas for cost reductions during negotiations with the carriers.


Bluewave identified more than $300,000 in billing errors over a four-year period. Client got credit from the carrier for the entire amount. Bluewave also advised the client during contract negotiations that resulted in an additional estimated savings of $1,000,000 over a 36-month period.

Other Case Studies

Case Study – Healthcare

Case Study – Healthcare

A healthcare industry leader that operates 25 acute care and 194 behavioral care facilities in 37 states was looking to streamline their telecommunications billing.

Case Study – Hospitality

Case Study – Hospitality

A large travel, hotel, and restaurant conglomerate with over 420 travel agencies, 570 restaurants, 396 hotels, and close to $900K monthly spend, was looking for a Telecom Expense Management (TEM) provider who could provide clean monthly billing, accurate GL coding, and timely monthly bill processing.


1719 Route 10 East, Suite 222
Parsippany, NJ 07054

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