Cloud, Collaboration, Strategic IT Sourcing, Unified Communications
Communication is a critical aspect of business operations, whether your customers are collaborating with fellow employees or seeking new clients. The cloud has changed the way businesses communicate, as an innovative solution which is transcending communications....
Cloud, Collaboration, Strategic IT Sourcing
Migrating to Microsoft Office 365 from an on-prem environment can deliver significant benefits for organizations. The transition to the cloud levels the playing field for companies of all sizes because it gives businesses the ability to leverage cloud versions of...
Connectivity, Managed Services, Mobility, Network, Strategic IT Sourcing
Network Availability – Now More important Than Ever Even the most reliable networks have occasional outages. Whether it’s a core network failure (rare) or a misguided backhoe digging in the wrong place (unfortunately common) there’s no argument that it happens....
Collaboration, Strategic IT Sourcing, Unified Communications, Voice
In light of the movement restrictions imposed by the ongoing pandemic, and the transformation of working practices that’s taking place as a result, organizations across the globe are turning to platforms like Microsoft Teams and Unified Communications as a Service...
Contact Center, Strategic IT Sourcing
In today’s competitive business environment, customers’ expectations are higher than ever. They want 24/7 access to customer service help and they expect to be able to access all customer service channels at any time, day or night. Your company’s ability to respond to...
Cloud, Managed Services, Strategic IT Sourcing
Companies need to ask themselves some questions before deciding on a cloud model. If you’re considering a cloud solution for your business, you’ve likely explored both public and private cloud options or even discovered the hybrid cloud, a blend of both cloud...
