CASE STUDIES
Industry: Retail
Bluewave Services: Expense Management
Company Profile
A large regional retail corporation with close to 125 locations was seeking an analysis of their telecom services. The client needed to identify their current telecom expenditure while looking for ways to reduce activation costs and negotiate future savings.
CHALLENGE:
Locate billing errors, recommend ways to be more efficient with their telecom spend, and negotiate new carrier agreements.
SOLUTION
Composed a list of services by locations, identified potential billing errors, and areas for cost reductions during negotiations with the carriers.
RESULTS
Bluewave identified more than $300,000 in billing errors over a four-year period. Client got credit from the carrier for the entire amount. Bluewave also advised the client during contract negotiations that resulted in an additional estimated savings of $1,000,000 over a 36-month period.
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