Stop the spreadsheet chaos that comes from dealing with multiple cost centers, locations, and service providers. The Bluewave TEM practice consolidates all your cloud, network, and communications inventory and expenses into a single repository, giving you enhanced visibility at a detailed level. Bluewave has over two decades of experience partnering with clients to quickly, efficiently, and cost-effectively manage and reconcile technology expenses.
Average customer telecom expenses savings in 2021
Average customer ROI on TEM investment in 2021
Optimize and Save
For too long, telecom service providers and now cloud service providers have benefited from complex billing schemes and platforms that result in overcharging customers. From charging NRCs that were waived during contract negotiations to paying for services that you disconnected months or years ago, to getting hit with an autorenewal, the erroneous charges and fees can be overwhelming to find.
Let Bluewave help you take control of confusing telecom and IT costs with our expertise and a comprehensive suite of managed services delivering cost control and process efficiency.
Technology Expense Management
Get control over monthly cost variability and remove surprise budget spikes. All of your expenses will be centralized in one portal—order management and tracking, inventory management, and service provider management—bringing greater visibility, accountability, and control.
Know Your Inventory
- Empower your organization to understand, automate, and control your expenses, assets, and usage
- Ensure costs and inventory remain predictable and efficient
- Reduce costs through the removal of unconventional and excessive telecom expenses
Complete Telecom & IT Cost Aggregation
- Visibility into monthly spend by carrier, service provider, business unit, location, and cost center through dashboards and custom reporting.
- Up-to-date and accurate monthly reporting for finance
- Monthly bill processing includes bill reviews and reporting
Effortless Bill Pay
- Consolidated carrier and technology services invoices into one statement
- We pay your telecom invoices on your behalf
Cost Auditing and Reconciliation
Stop getting billed for services that should have been cancelled, and stop being charged for services that are out of contract. Take back control of your technology spending. Don’t pay for more than you absolutely have to.
Identify Error Detection & Resolution
- Shore up expenses by relying on Bluewave to find billing errors
- We identify discrepancies and work on your behalf to resolve them
Administer Service Credits
- Telecom cost recovery, particularly on overpayment
- Improved dispute process and settlement
Cloud Expense Management
Cloud-based software has revolutionized business. Company IT departments are freed from the endless drudgery of keeping software updated and running in a safe and secure environment. PaaS and SaaS are great, but the ease of deployment that makes it so desirable can also make it unmanageable.
Cost Containment in the Cloud
- Ensure you’re not paying for over-capacity, over-subscriptions, or runaway shadow IT
- Recommend contract strategies that allow you to pay for the capacity used
Ongoing Cloud Services Audits & Cost Analysis
- Regular audits of capacity and subscriptions
- Analyze utilization against contracts
- Recommend consolidation and cost containment actions
Wireless Expense Management
Smartphones. BYOD. Hotspots. 5G/4G/LTE backup. Cellular backhauls. No matter how you use wireless technology, we’ll make sure you’re getting the most out of these solutions.
Centralized Wireless Costs
- Manage mobile devices, services, expenses, and rate plan optimization – all supported by a full-service help desk
- Keep all of your devices in check with insight into usage and costs
Simpler Accounting & Tracking
- Uncover savings by identifying trends such as high voice, text, data, or international use, as well as unnecessary features and services
- Easily order new devices and plans, and track it all using our customer portal