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At Bluewave, we support our clients by transforming the perplexing IT buying process into a strategic partnership that aligns directly with clients’ goals, improving the buying experience, and ultimately, the outcomes. Hear directly from our clients the value we add to their organizations.
I was referred to Bluewave by an executive peer of mine to assist me with adopting a cloud voice strategy. After speaking with Bluewave, they advised me that the only way to optimize the outcome of a cloud voice transition is to have a clear inventory of our current state and a clear set of success criteria through which to evaluate vendors. They proposed a Technology Baseline Assessment followed by their Voice Transformation Process. By following this recommendation, we were able to find immediate operational cost savings and apply those to a global UCaaS solution that was more encompassing and robust than we were initially looking at. Since then, we have continued to work with Bluewave as a trusted IT and Transformation sourcing partner.
Working with Bluewave helped me do more with less resources. I was able to outsource much of the purchasing process for several projects to Bluewave which freed up my time to focus on higher value projects. Additionally, they were able to help negotiate favorable terms and conditions for us saving us money over going direct.
The communications market has changed dramatically, and we were not aware of the various options available in the market. Bluewave stays abreast of advances in technology and bundles them into solutions to improve your business. Our new phone system is up and running and we immediately started realizing tangible financial and operational benefits. We’ll use them again for our next project without a doubt.
With so many different VOIP systems available, we knew that it would be time consuming and potentially costly to procure them on our own. This is where Bluewave really hit it out of the park. They carefully listened to our needs and provided several options along with references so that we could validate the vendor that was being recommended. They were also integral in not just the upfront signing of the contract, but also there for us after we started with the vendor to ensure that our needs were being met and that we were satisfied with the recommendation that they made.
Bluewave is a key partner to Bottomline and brings strong industry knowledge and contacts to our business. Our initial project started in 2017 and lasted for over a year to establish MPLS connectivity over 100 Bottomline customers. It was a very successful project which streamlined the implementation process and circuit delivery timeline.
Bluewave has been a true partner for us. They go the extra mile, whether it’s working with us to assess and manage our current contracts or plan for growth. Bluewave has helped us optimize our telecommunications resources while enabling us to improve our bandwidth and our service business.
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