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A leading airflow product company that has been providing innovative, energy-saving solutions for nearly 25 years, and offers efficient high-volume, low-speed airflow solutions that make industrial spaces more comfortable, safer, and productive work environments. With offices in major cities in North America and in Asia Pacific, the company enjoys a global reach.
The client was experiencing rapid growth and was looking to scale its operations. The technology infrastructure in place was adequate at its current capacity but had no ability to support an increased workload. The client sought a hosted infrastructure to drastically improve performance for its existing enterprise resource planning (ERP) and database applications. The existing hosted infrastructure was experiencing high latency. Production outages and issues with databases were disrupting business, causing an impact to customers.
The client urgently needed to improve uptime, as well as overall performance of its network, storage, and servers. The goal was to leverage known technologies for performance improvements, achieve dynamic scalability, and ensure infrastructure was able to support peak workloads and a rapidly expanding global customer base.
In addition, the company needed application support. Requirements included a high level of responsiveness, backed by proactive security threat identification and remediation. Compounding these challenges, the client was required to meet compliance requirements related to data, including complying with GDPR. With an IT team of less than 10, in-house resources were challenged to tackle all facets of the project.
The client turned to Bluewave Technology Group, as its trusted advisor, to help find a solution. Bluewave assessed its environment and determined Ntirety was the best fit. At Bluewave’s recommendation, the client selected Ntirety as its Managed Services Provider since it offers a breadth of solutions across cloud infrastructure, security, compliance, and data. Like Bluewave, Ntirety worked with the company to understand the existing configurations and pain points. After a thorough discovery, the Ntirety team developed options to address the client’s technology needs and business requirements.
The full client solution addressed the infrastructure, security, and compliance needs, and included:
Bluewave’s guidance led to our client choosing a solution that provides a highly available, performant system with significantly improved uptime. The system’s flexibility and dynamic scalability ensure the client will be able to support operations as it continues to grow in the future. Plus, with the support of an expert team, they are well-positioned to tackle future threats or new compliance regulations with confidence.
This project brought about several positive outcomes:
The client’s mission-critical ERP application and database are now stable and free of latency, and with no production outages impacting customers.
The addition of Managed Detection and Response (MDR) services has transformed the business by providing proactive security protections. The client now meets international data compliance and has improved their overall security posture.
The Managed Services solution has transformed the experience for customers, providing a faster, more seamless experience.
The robust, resilient solution offers high visibility into infrastructure and application metrics, and real-time reporting gives the client insight into their operations they previously lacked.
While the client can access and manage their environment on their own, Ntirety’s Managed Services complement in-house expertise, and alleviates the burden on the IT team, which frees them up to focus on supporting business growth.
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