A multi-location equipment retailer operating across three states had built its reputation on service, reliability, and doing things right. With locations spanning rural markets in the Midwest, communications infrastructure was mission-critical; customers depended on being able to reach the right person at the right location, every time.
After acquiring a large regional competitor, the company needed to double its location footprint, fast. All ten locations had to be standardized on a single UCaaS, managed network, SD-WAN, and Wi-Fi platform within 60 days. Several sites were in rural areas with limited and unreliable network options. Contracts from the acquired business had to be inventoried, scrubbed, and transitioned. Leadership required consolidated billing, standardized policies, and unified reporting across every site from day one.
The margin for error was effectively zero. Any disruption to voice communications meant disruption to the business.
Bluewave led the full engagement from discovery through migration. We gathered requirements across departments and stakeholders, defined per-location user counts and technical needs, and worked closely with both finance and IT to understand long-term growth plans alongside immediate priorities.
We sourced and evaluated providers against the client’s operational requirements, i.e., reliability in rural environments, unified administration, consolidated billing, and the ability to scale as the company continued to grow. Once the right provider was selected, Bluewave managed the migration from planning through execution, including the labor-intensive work of transitioning contracts inherited from the acquired company.
“From Day 1, Bluewave has been nothing short of 5 stars. They do not hesitate to step into any situation and take control. I can always depend on Bluewave to take care of all the details.” – Mike, IT Leader
Ready to simplify your own communications migration?
Bluewave helps IT leaders evaluate UCaaS options, manage complex migrations, and choose a platform that performs as promised, across every location, from day one.
This client’s Azure and Microsoft 365 environment showed signs of cost sprawl, including powered-off virtual...
This client’s Azure and Microsoft 365 environment showed signs of cost sprawl, including powered-off virtual...
The Larson Group, a Peterbilt dealer network, needed a trusted advisor to support both expense...
© 2026 Bluewave Technology Group, LLC. All rights reserved.