verizon outage

Verizon’s Outage: What Happened and How to Build a Better Wireless Backup Plan

by Robert Schweiss | Jan 2026
POTS Is Already Gone: How to Plan a Smart Transition in 2026

POTS Is Already Gone: How Leaders Should Plan a Smart Transition in 2026

by Bluewave | Jan 2026
cybersecurity threat horizon

The Global Cybersecurity Threat Horizon for 2026

by Tony Scribner | Jan 2026
AI powered ccaas

How AI Is Rewriting the CCaaS Playbook: What IT & CX Leaders Need to Know in 2026 

by Chris Newell | Dec 2025
AI for BPO

AI for BPOs: Where Automation Actually Delivers ROI (And Where It Doesn’t)

by Bluewave | Dec 2025
cloudflare outage

When the Internet Hits Pause: A Bluewave Advisor’s Take on Cloudflare’s Nov 18 Outage

by Martin Gale, Cloud Solution Advisor | Nov 2025

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