Collaboration, Contact Center, Operations Support, Strategic IT Sourcing
Four Reasons BPOs choose Bluewave over traditional telecom brokers for business technology advisory services. Recent BPO Trends The U.S. BPO market is estimated to reach $69.2 billion in 2022 and constitutes the largest consumer of BPO services.1 Cloud computing,...
Collaboration, Mobility, Strategic IT Sourcing, Technology Assessment
How to Create an Effective, Secure and Productive Workspace In and Out of the Office Over the past two years, organizations around the globe were unexpectedly forced to move their employees to a fully remote work environment. Many teams were unprepared for the...
Collaboration, Connectivity, Strategic IT Sourcing, Unified Communications
The COVID 19 pandemic continues to rattle the world as we know it: people’s lives, businesses, the entire world’s economy, and everything in between. Terms that didn’t exist more than ten years ago like social distancing and working remote are household terms these...
Collaboration, Technology Assessment, Unified Communications, Voice
It’s no secret that the current state of Unified Communication as a Service (UCaaS) is about as unified as the European Union, but that doesn’t mean a UC platform isn’t worth working toward. For many organizations, Microsoft Teams Voice integration offers one of the...
Cloud, Collaboration, Strategic IT Sourcing, Unified Communications
Communication is a critical aspect of business operations, whether your customers are collaborating with fellow employees or seeking new clients. The cloud has changed the way businesses communicate, as an innovative solution which is transcending communications....
Cloud, Collaboration, Strategic IT Sourcing
Migrating to Microsoft Office 365 from an on-prem environment can deliver significant benefits for organizations. The transition to the cloud levels the playing field for companies of all sizes because it gives businesses the ability to leverage cloud versions of...
