Cloud, Contact Center, Customer Experience
Why is everyone talking about Customer Experience these days? Why, because the interactions your customers or potential customers have with your company can make or break the relationship. In today’s fast-paced world, customers demand seamless and efficient...
Case Studies, Financial Services, Strategic Sourcing
CASE STUDIES Industry: Financial Services Bluewave Services: Strategic Sourcing Company ProfileFounded in 1906, Cass Information Systems offers financial services, bill payment, and expense management to enterprise companies across the globe, specifically freight,...
Case Studies, Hospitality, Strategic Sourcing
CASE STUDIES Industry: Hospitality Bluewave Services: Strategic Sourcing Company ProfileAward-winning hotel management firm based in St. Louis, Missouri, Midas Hospitality offers full-service hotel management for 44 properties in 14 states. Midas develops and manages...