Insights & Trends, Technology Assessment
Now is the time to assess the impact on your business Very few technologies last a lifetime, let alone multiple generations. It’s time to say goodbye to good old copper telephone lines. The number of Plain Old Telephone Service (POTS) lines has been in decline for...
Collaboration, Contact Center, Operations Support, Strategic IT Sourcing
Four Reasons BPOs choose Bluewave over traditional telecom brokers for business technology advisory services. Recent BPO Trends The U.S. BPO market is estimated to reach $69.2 billion in 2022 and constitutes the largest consumer of BPO services.1 Cloud computing,...
Expense Management, Insights & Trends, Operations Support, Strategic IT Sourcing, Technology Assessment
A Technology Strategy Advisor is More Effective Than Going Direct to Telecom Carriers, or Even Using a Broker Businesses looking to change, upgrade or modernize their telecommunication services typically have three options to source vendors and help with the project...
Case Studies, Government, Industry, Services, Technology Evaluation
CASE STUDIES Industry: Government Bluewave Services: Technology Evaluation Company ProfileLarge Pennsylvania County government with a high monthly telecom expense. CHALLENGE: Five years of miscommunication and overspending by hundreds of thousands of dollars with...
Case Studies, Expense Management, Healthcare, Industry, Strategic Technology Sourcing, Technology Evaluation
CASE STUDIES Industry: Healthcare Bluewave Services: Technology Evaluation, Strategic Sourcing, Expense Management Company ProfileA healthcare industry leader that operates 25 acute care and 194 behavioral care facilities in 37 states was looking to streamline their...
