The Future of Customer Experience is CCaaS

Cloud, Contact Center, Customer Experience

Why is everyone talking about Customer Experience these days? Why, because the interactions your customers or potential customers have with your company can make or break the relationship. In today’s fast-paced world, customers demand seamless and efficient...

Case Study – Financial Services (Cass Information Systems)

Case Studies, Financial Services, Strategic Sourcing

CASE STUDIES Industry: Financial Services Bluewave Services: Strategic Sourcing Company ProfileFounded in 1906, Cass Information Systems offers financial services, bill payment, and expense management to enterprise companies across the globe, specifically freight,...

Ensure Your Enterprise Mobile Workforce Has the Wireless Support it Needs

Connectivity, Mobility

Is your mobile workforce optimized? Today, business happens remotely. Whether employees are in the office, remote, hybrid, or on the road, mobile technologies drive the way we work. With the added complexity of Bring Your Own Device (BYOD) culture, simply providing...

Case Study – Hospitality

Case Studies, Hospitality, Strategic Sourcing

CASE STUDIES Industry: Hospitality Bluewave Services: Strategic Sourcing Company ProfileAward-winning hotel management firm based in St. Louis, Missouri, Midas Hospitality offers full-service hotel management for 44 properties in 14 states. Midas develops and manages...

Gartner: CIOs Need to Accelerate Time to Value from Digital Investments

Insights & Trends

Strategic Planning and Advisory Services, the solution to The CIOs Pressure-packed Initiatives Gartner: CIOs Need to Accelerate Time to Value from Digital Investments “A triple squeeze of economic pressure, scarce and expensive talent and ongoing supply challenges is...