Heather Pearson is Director, Solutions Advisory at Bluewave and serves as UCaaS Practice Lead, with 26 years of experience designing, developing, and managing enterprise communications services. Her expertise spans PBX, unified communications, call center platforms, VoIP, SIP, IVR, and leading UC platforms such as RingCentral, Zoom, Microsoft Teams, and Dialpad. Heather is especially strong at translating complex communications strategies into practical, scalable solutions that improve collaboration and operational efficiency.
