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What Is SASE?

If 2020 was the year of SD-WAN, as enterprises had to deal with rapidly evolving network architectures, 2021 is looking to be the year of Secure Access Service Edge (SASE). What do you need to know to be successful with a SASE framework, and why do we think it’s poised to overtake SD-WAN?

What Is SASE Network Security?

Secure Access Service Edge (SASE, pronounced sassy) is an emerging enterprise IT framework that combines the network agility of SD-WAN with focused security services to deliver a unified end-user experience independent of location without jeopardizing a business’s security posture. There are four key elements on top of SD-WAN technology that make up the SASE framework:

  1. Secure Web Gateway (SWG)
  2. Cloud Access Security Broker (CASB)
  3. Firewall-as-a-Service (FWaaS)
  4. Zero-Trust Network Access (ZTNA)

Why Did SASE Emerge?

Over the last decade, business has increasingly been done in more locations and on more types of endpoints than ever before. People work from home, offices, coffee shops, airplanes, and even tents inside National Parks, and they do so from tablets, laptops, virtual desktops, and mobile phones. Additionally, IT workloads have equally been diffused out of server rooms and into the cloud. These factors have created two daunting challenges for IT professionals: First, how do you deliver a quality, ubiquitous, end-user experience across all these locations and all endpoints, and secondly, how do you do so without becoming insecure?

While SD-WAN can help you achieve the former, it can’t help with the latter, but SASE can. Because SD-WAN frameworks focus on network optimization, security services are prone to becoming secondary and often have to be patched together around specific vulnerabilities. These “secondary” security strategies still leave three glaring inefficiencies that have become all the more prominent as enterprises require more mobile capabilities than ever before:

Remote Access Solutions

With a more mobile workforce, enterprises need to ensure secure channels for employees to connect to internal networks, but SD-WAN doesn’t facilitate VPN access. Legacy remote access solutions like SSL or IPSEC VPN can extend your premier to include remote users, but that requires additional scaling of your infrastructure, and even in the best implementations, the end-user experience suffers.

Firewall-as-a-Service and Secure Web Gateways (SWG)

Enterprises are unable to enforce company security policies and filter internet traffic with an SD-WAN alone, and when you zoom out and look at how users access company data from outside your facilities, it gets even more challenging.

Cloud Access Management

As companies shift to leveraging SaaS-based applications such as Office365, Salesforce, Workday, and GSuite, company data is accessible in more locations than ever before, and ensuring that the right people have proper access permissions becomes an increasing challenge. But even leveraging usernames, strong passwords, and multi-factor authentication doesn’t provide the level of security you need because it doesn’t take into account endpoints. Employees can access SaaS applications from virtually any device at almost any location, and that opens up a huge risk of data leakage. SASE emerged because it overcomes these challenges and more by integrating advanced security tools that SD-WAN technology lacks, including VPNs, firewalls, web gateways, and cloud access management, but even that isn’t always as simple as it sounds. Is network transformation on your enterprise’s list of priorities? Bluewave helps you understand where you stand today to make smart decisions about where to go tomorrow.

How Unified Is SASE?

If you aren’t actively striving to unify the technology your enterprise relies on, you’re going to run into problems that revolve around a lack of visibility and the need for a coherent framework to guide decisions. While SASE is more unified than SD-WAN on a strategic level, it still isn’t a one-size-fits-all type solution. As a result, you may need to leverage several security providers to succeed with a SASE framework. If you’ve been disappointed by a lack of coherent security strategies with SD-WAN, SASE is certainly worth exploring. However, it’s critical to understand that you can still end up with a fragmented security framework if you don’t first outline an overarching strategy and the underlying business drivers.

Who’s the Best SASE Provider?

As an independent technology consultant, many of our partners have already come to us asking who’s the best SASE provider, but that’s akin to asking who’s the best gasoline provider. It all depends on what you’re driving and how you’re trying to get there, but the most crucial thing to remember is that SASE isn’t about a single product. It’s about unifying the right blend of services for your enterprise. Already, SASE providers are touting their solution as the end all be all, but SASE isn’t as simple as deploying a single product, so it’s impossible to say one provider is better than another. What’s more important is understanding what each provider brings to the table and how closely they align with your specific goals.

Will SASE Replace SD-WAN?

From our perspective, SASE is poised to overtake SD-WAN in 2021 and beyond. While SD-WAN previously offered an excellent starting point for enterprises that needed to unify technology and optimize network performance across multiple physical locations, it also has some glaring inefficiencies that have become too obvious to ignore, particularly as they relate to security and mobility. However, there are a couple of things to look out for as you explore the possibilities of a SASE solution, and they revolve around business drivers.

Many organizations adopt SD-WAN thinking that the primary business driver is cost savings. In reality, the underlying drivers relate more closely to network optimization with improved performance that often results in cost savings. Similarly, some enterprises may be looking into SASE to reduce costs, and while it may help you achieve that in the long run, the primary drivers are improved security and a more unified, coherent technology architecture.

Is SASE Right for Your Organization?

While SASE looks to overtake SD-WAN in popularity and market share, implementing SASE isn’t as simple as finding one provider to achieve cost savings. Instead, you need a technology partner to understand your IT stack and the nuances that make each provider slightly different from the rest to determine which best aligns with your business drivers and broader technology goals.

If you need guidance navigating the uncharted territory of SASE, Bluewave is here to help. Get started by reaching out today, and we’ll help you achieve immediate cost savings with a Telecom Assessment so you can reinvest that money in a SASE solution.

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Colocation vs. Cloud: What’s best for your business?

Yankees or Red Sox, Linux or Windows, Star Wars or Star Trek: There’s no shortage of choices life asks us to make. When it comes to cloud versus colocation, it may be tempting to see it as just another either-or decision. But the question you should be asking isn’t “colo or cloud”—it’s “what’s the right mix for my applications?”

Colo is sometimes forgotten because of its more popular, younger and shinier cousin the cloud, but there are use cases for both, and your particular mix will depend on your applications. For example, a financial services company that wants to leverage cloud to gain cost efficiency might use a public cloud for its end-of-day or end-of-month batch processing, while also using colocation or hosted private cloud for its mission-critical databases and supporting applications. This configuration would provide the cost efficiency of public cloud for short-term workloads while also utilizing a dedicated, secure platform optimized for applications that are always on.

Regardless of your situation, developing a comprehensive cloud strategy will help you avoid lock-in, providing flexibility, adaptability and room to grow as your needs evolve. And that multi-cloud strategy just might include some smart usage of colocation if, for example, you have a need for specific hardware or want a network presence in certain locations. Here’s a primer for understanding the big pieces of cloud, colo and anything in between.

The Hidden Cost of On-Premise Solutions

For any organization facing the decision to “build” or “buy” their infrastructure, “buying”—whether bringing your hardware and renting space in a colocation facility or shifting entirely to the cloud—is a simple step that is guaranteed to level up your IT. Yet the conversation about colo and cloud is usually focused on dollars spent and saved. This is understandable, especially since on-premise data centers are often expensive to secure and maintain, and going off-premise can have a clear impact on cost savings. But what could the conversation be if CAPEX or OPEX weren’t the primary drivers of your IT infrastructure decisions?

Now don’t get me wrong—I know keeping costs reasonable is important—but I also think it might be helpful to think about your choice in terms of a different resource: time. The math is simple: If you can offload certain tasks to a service provider, that’s time you get back. Every minute not spent handling maintenance and administration is a minute you now have free to focus on your actual applications. With that being said, here are the ways colo and cloud can make your life better.

Security and Compliance

With a colo or cloud service provider, all the work of physical data center security and maintenance is no longer part of your to-do list—and a lot of compliance too, depending on your provider. With a managed service provider, they can take care of your routine data security and compliance tasks or even help you architect your infrastructure to fit the specific compliance needs of your applications.

Connectivity

A big part of the decision to move off-premise may be a simple need for connectivity. Your on-premise solution might lack certain connectivity altogether or you may have trouble with reliability or latency. Colocation can solve these issues, whether you need to connect to certain geographies, carriers or third-party clouds like AWS or Azure. Managed services from your provider can give you an edge here too, ensuring dependable connectivity and minimizing latency even in spread-out networks.

Backup and Disaster Recovery

A huge upside to partnering with a comprehensive service provider is that regardless of your infrastructure solution, backup and DR services can be easily implemented. Whether using a colocation facility or a hosted private cloud, both are effective, efficient ways to build redundancy into your systems—without having to build and operate your own second site.

The Biggest Difference-Maker: A Trusted Service Provider

When choosing the right mix, it’s a good idea to start by asking a few questions:

  • Where do you see your IT infrastructure and operations strategy in three to five years?
  • What do you predict your service needs will be then?
  • And most importantly: Are you working with a provider that gives you the capability to do the things you need to do today and won’t hinder you from doing what you need to do in the future?

Choosing the right provider can determine whether you have the flexibility and freedom to meet your future needs. They can be an invaluable partner in helping you to rightsize for today without limiting your options for the future. So pick one with a wide range of infrastructure solutions and managed services and one that is skilled, knowledgeable and experienced in multiple competencies, whether colo or cloud.

Applications that are not a good fit for a legacy infrastructure model can be easily migrated with the help of a service provider, while maintaining a single partner that knows you and your business. The right solution will depend on your applications, and that will inevitably evolve over time. Rather than pitting colo against cloud, start from what your applications require, then find the right mix that makes sense for you.

At Bluewave, we work with leading cloud and colo providers so we can help match you with the best provider to meet your specific needs. Try the Bluewave Approach now.

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Why You Need Unified Access Management and Single Sign-on (SSO)

It used to be that most work was done inside the corporate firewall and behind the safety net of the VPN. However, the world today has become much more mobile, collaborative, and cloud-based. In fact, today approximately 71% of services in the average enterprise are cloud-based services, meaning most applications are available from anywhere. (Source: Skyhigh Networks).

As applications continue to be added to the cloud application layer, delivering secure access and maintaining credential oversight for employees, partners, and clients have gone from challenging to downright overwhelming.

That’s why Identity and Access Management (IAM) solutions are taking center stage. Industry analysts, including Gartner, defines IAM as the security discipline that enables the right individuals to access the right resources at the right times for the right reasons. (Source: Gartner).

Leading IAM solutions today ensure secure Single Sign-on (SSO) and access control to mission-critical resources, while also providing an enhanced user experience, improved operational efficiency, and a framework for maintaining compliance and data protection from hackers. Let’s look at the ‘must have’ IAM capabilities and why unified access management will be instrumental in going forward.

  • Unified access management – Today most modern IT architectures are made up of on-premise applications, cloud, mobility, and Internet of Things (IoT) devices. The challenge becomes securing access for a hearty mix of these applications on various networks and devices by a range of users.Unified access management solutions can help link this heterogeneous environment, connecting all users to their preferred applications in an efficient way, without creating silos or opening potential security gaps. Unified access solutions are different from conventional IAM solutions because they are cloud-driven and can serve users from anywhere in the world and use any network.
  • Single sign-on or SSO – It’s well known that individuals have anywhere from 10 to 15 different passwords to remember for work applications. Having multiple passwords to manage not only causes frustration to employees, it produces a significant drain on IT help desks’ time (hunting down and resetting user IDs and passwords). Multiple passwords also increase security vulnerabilities. Risks are higher with numerous passwords to juggle because most people choose simple passwords or write them down to avoid the dreaded password reset. As part of an IAM or unified access management solution, single sign-on eliminates many of these issues. Instead of each application having its own set of usernames and passwords, with SSO users go through one centralized, company-branded login screen. Not only does this simplify access for employees and others logging in, IT managers have a labor-saving portal to view users, see their activities and to manage password policies. They also have a cohesive process for onboarding new employees or terminating access when required. Designed to centrally control authentication for one network domain, with SSO IT managers can close potential breaks in security that could lead to malware attacks.
  • Identify federation – Identity federation takes SSO to the next level and it’s important for enterprises that use multiple Security-as-a-Service (SaaS) products because it allows individuals to gain access to applications without exposing their credentials to the SaaS provider. Identity federation or federated SSO enables cross-domain authentication across multiple networks. These capabilities mean that IT managers can maintain centralized control of user authentication. As a result, anytime a user attempts to access a SaaS application site they are redirected back to the company’s SSO screen. The process also gives the internal IT team an audit trail to maintain control over their identity management.
  • Multi-factor authentication – Multi-factor authentication is another component of identity and access management that gives a deeper level of identity and credential authentication to ensure correct people have access to the enterprise applications and services. Today’s leading multi-factor authentication solutions include several factors, such as a specific account image, as well as validation options around multiple areas, including:
    • What the user knows (i.e. their password)
    • What a user has (i.e. their devices associated with a user’s profile)
    • What a user does (i.e. individual’s behaviors and patterns)
    • User’s location
    • Additional safeguards, such as virtualized keyboards and passcodes sent to mobile devices can also be added

What started out as a job securing access to applications on-premise, has evolved dramatically leaving IT responsible for managing access to multiple application environments, including on-premise apps as well as SaaS cloud apps. A unified access management approach is necessary because it simplifies and secures access to SaaS and on-premise applications, as well as a wide range of networks and devices.

If you’d like to learn more about your options when it comes to single sign-on and identity and access management, talk to Bluewave today.

We can evaluate your environment and make recommendations for smart access control solutions that can centralize security controls, improve efficiencies, and keep your employees, partners and customers connected and productive.

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3 Steps to Simplify Application Migration to the Cloud

Cloud Migration is mandatory

Migrating enterprise applications to the cloud is now mandatory for companies that wish to lead in this digital world. Enterprise applications now support more users than ever — an increase driven by opening them up to support customer interaction with the enterprise. Doing so enables customer-facing applications and processes to have all of the data and business logic they need to deliver enhanced experiences to customers and other stakeholders. Cloud Migration may increase compute, storage and network infrastructure requirements.

For most organizations, that means migrating those applications to the cloud, as the traditional data center deployments were not sized nor built for such expansion and variable workloads. Migration is not difficult — if planning is executed properly. The right platform choices can also increase speed and reduce risk. Below are three basic steps every enterprise should take in advance of cloud migration.

Step one: Carefully assess your application inventory

Many enterprises with some history in business have an application portfolio inventory that looks something like this:

  • Modern apps, including microservices, cloud native, mobile — 10 %
  • Legacy apps, including client-server, mainframe, UNIX/C — 30 %
  • Everything else, including Java, Java Enterprise Edition-based, .NET, web applications — 60 %

A proper assessment will categorize each app with an assessment of the “ecosystem” around it, which means understanding physical and virtual server configurations, network topology, security and compliance requirements, and existing support and data dependencies. Once that’s done, enterprises will understand where to begin for maximum results. In our experience, the greatest opportunity lies in the third category. Moving these applications to the right public or private cloud can result in enhanced agility, ability to support customer-facing processes and their variable workloads, and serious savings.

Step two: Build a list and create a plan

The goal is to migrate and modernize that third app category, while minimizing complexity, addressing challenges and optimizing economics. First, decide which cloud makes sense for which app. For example, more cloud-native applications without dependencies outside of the immediate application stack, are good candidates for managed public cloud. Others, with more complex relationships in the data center ecosystem, are better suited and can be moved faster and with less risk to managed private cloud as a service.

Step three: Migrate quickly to cover costs and realize savings

While being conservative might seem the most cost-effective path to the cloud, too often that approach ends up costing more in the long run. That’s because during a migration, organizations are running two infrastructures, incurring costs on both sides. A speedy migration with mitigated risks is the fastest path to cover costs, find savings and improve business results. And while, with rigorous planning, migrating without assistance is possible, more enterprises find that enlisting a partner with deep expertise in public, private and hybrid cloud options offers the most guaranteed and fastest path to success.

Bluewave partners with leading providers such as Rackspace to help guide companies through successful migrations. They offer professional services that allow experts to deliver customized and optimized outcomes based on a customer’s specific application inventory and dependencies. Their customers deliver superior experiences, see significant agility improvements, and gain operational cost savings of up to 60 percent after migrating their applications. These benefits are driven in large part from hardware utilization efficiencies, better administration tools and self-service use. With the right strategic partner, low risk and speedy migrations that yield these kinds of savings can self-fund your transformation and drive continuous modernization.

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Telecom Industry Issues: Where Did Things Go Wrong?

There have always been issues with the telecom industry, but those issues are now more apparent than ever before following the pandemic. Why? Businesses are having to pivot their approach to mobility, technology, and security in ways they never anticipated and many networks weren’t built for. As a result, more people than ever are trying to figure out where things went wrong and how to right those wrongs for a clear path forward.

The Two Questions to Ask When Faced with Telecom Industry Issues

As a company that has been involved in consulting on, selling, and implementing voice, data, and network services for two decades now, we’ve recently heard two pressing questions:

  1. What happened to the telecom world, and where did it go wrong?
  2. Why does it seem more difficult than ever to get anything done in the world of telecom?

If you’ve been asking these or similar questions, you’re not alone, and you absolutely shouldn’t ignore the urge to find answers. The urgency of answering these questions has only increased since the beginning of the COVID-19 pandemic, and more organizations than ever are coming to us seeking help. Here’s what we tell them about how things got so bad and how we’re working to make it better.

Telecommunication Industry Challenges at the Beginning of the 21st Century

In the early 2000s, there was a clear delineation between telecom vendors, value added resellers (VARs), and the telecom carrier or broker. Vendors and VARs were selling the applications, software, or network infrastructure appliances while the telecom carriers and brokers sold voice and data connectivity (via Frame Relay, MPLS, the internet, etc.). Everyone had a focus area of specialization and expertise.

In contrast to today, things were relatively simple back then, but it was still extremely difficult for businesses to manage these services. The lack of talent required to implement the network and understand the complexity of invoices from telecom providers made it difficult to properly manage these services. It wasn’t uncommon for service installation to be significantly delayed or for customers to be unknowingly charged or overbilled.

To solve these inefficiencies, managed service providers (MSPs) and telecom expense management (TEM) firms were born.

Understanding the Telecom Industry: Competition in the Marketplace

As MSPs, TEM providers, and VARs evolved to take on more market share, carriers began competing with them by selling managed networks that included routers and switches. This competition drove prices down, which was great for a business’s bottom line but not so much for improving the customer experience or streamlining implementation.

Before this competition led to changes in the marketplace, roles within the industry were clearly delineated, even when a carrier provided the equipment or managed services. Voice and network transport were one segment, while the applications and tools running on the network required a completely different set of expertise and knowledge.

As a result, many organizations siloed services and had a dedicated individual or team specializing in email, voice, data, conference, database development, security, etc.

A Problem of the Past: Too Many People in the Room

Like many businesses do, providers also siloed services based on expertise and specialization. A decade or more ago, an entire army of individuals would show up to promise the support of a telecom provider. You had sales representatives, account managers, inside account managers, billing specialists, contract specialists, implementation specialists, voice specialists, data specialists, conferencing specialists, security specialists, mobility specialists, and more!

While the number of people in the room may have been overwhelming, at least you knew you had a list of experts you could always reach out to and find a solution to your problem. Even then, with a whole army on their side, clients frequently complained about how difficult it was to get things done, but reflecting on it now, it was much easier, and that reality highlights how astray the telecom industry has gone.

The market had to change as the technology matured and organizations couldn’t support such a large group, especially when many skill sets are no longer required since some technologies have become obsolete.

However, that still doesn’t change the fact that things are just as difficult to get done as in the past. In fact, it’s more difficult than ever to get things done in the telecom world, and the COVID pandemic has demonstrated just how bad the situation really is.

Start with a Telecom Assessment. We’re experts at catching the technology bloat most enterprises have come to accept.

Why Telecom Is More Difficult Than Ever Before

For someone working in IT, their job is more difficult than ever. IT is no longer seen as a cost center but as a tool, yet it is still treated like a cost center. While there are more tools available at one’s fingertips than ever before, there are now more applications that need to be understood and managed.

Since technologies are no longer siloed and separated across specialists as they once were, the amount of knowledge someone in IT has to possess is not only greater than it ever has been—they’re also under more scrutiny from employers.

Being a specialist in the IT realm is now nearly impossible. IT staff members have to constantly educate themselves on rapidly changing technology while their employers ask them to always do more with less.

That’s become the uphill battle IT teams continually struggle with: make sure everything is working properly and never goes down, but at the same time, educate themselves, secure the network, manage employee devices and applications, all while overseeing costs, contracts, services, and vendors. The challenge only grows more complicated by the day.

The Problem Today: Too Few People in the Room

While we’re continually asking more of our IT teams, we have to remember that the day-to-day support of the army of experts mentioned above is no longer there. Just as IT managers are asked to do more, so are a carrier’s sales team. They’re being asked to sell, manage accounts, and provide support.

That’s largely what has shaped the customer experience today. You have a billing question, a contract question, or you just want information regarding the inventory of your services. The only person who can provide what you need? The sales representative.

When the problem was once that there were too many people in the room, the issue has now become that there aren’t enough.

How Bluewave Rights What’s Wrong with Technology Today

As a strategic advisor of technology services, our job at Bluewave is to learn and understand your project requirements and then identify the providers that can meet and support those requirements. After selecting the right providers, we help procure, source, and manage those services in conjunction with your day-to-day operations.

Ultimately, we help you save time, resources, and money by absorbing the challenges of identifying, implementing, and managing those technology services.

The value we bring? We’ve sat on both sides of the table, working for a wide range of clients and carriers to ensure everyone speaks the same language and reads from the same page. You don’t have to worry about telecom industry issues with Bluewave on your side of the table.

If that sounds like something your organization could benefit from, schedule a Telecom Assessment today to learn more.

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Digital Hostile Takeovers are on the Rise

Cyber security threats are constantly evolving, but in the last seven months, a calculated and vicious new strain of attack has emerged; sophisticated enough to take down large business organizations.

At Vigilant, one of our leading security partners, they’ve been seeing sophisticated new threat actors that operate in a very systematic way to actually dismantle an organization. These threat actors operate with patience; the attack may take months or even a year. The goal is to quietly learn as much about an organization, so they can eventually turn off all operations and lock down the organization. Once locked down, they hold the company hostage until a sum, sometimes in the millions of dollars, is paid.

How These Attacks Are Carried Out

  • Attacker(s) come through an open port on a firewall, or a vulnerability in a system. They can also come through users, clicking on a link.
  • The attacker then quickly pivots to another system, and in most cases, deploys an easy to identify virus or malware on the original system as a decoy. This triggers the IT Department of the attacked organization to run antivirus on it or re-image the machine, taking them off the track of the attacker and destroying evidence.
  • The attacker then puts hooks in 25+ machines so they can retain consistent control.
  • Next, the attacker gains control of key servers, identifies backup systems and where they are stored, file servers, takes over email and learns the financial status of the organization. (This last step may take months and up to a year)
  • Once the attacker(s) has taken control of key systems and feels they have learned enough to be able to take the company down, they lock down all networking, firewalls, email servers, file servers, manufacturing lines and authentication servers – essentially taking the company and turning it off.
  • The attacker will then hold the company ransom and will leave it disabled until a ransom is paid.

Since the beginning of the year, Vigilant has been approached by eight organizations that were attacked in this manner. In one case, the total consequences included data loss, a significant decrease in customers and great financial loss, including the ransom they paid that was in the millions. Vigilant doesn’t typically recommend paying the ransom, but the threat actor had been in the customer’s network a long time and dismantled the environment pretty successfully. The backups were completely erased, so the customer needed to get back up and running. Vigilant was able to cordon off the infrastructure and allow the client to rebuild everything quickly, in a way that was 100 percent secure. This company was facing significant fines for being down, so time was of the essence. However, this was a good case. Other companies have simply gone out of business.

How To Mitigate These Attacks

  • Act now – there isn’t time to find a place in your budget next year, there isn’t time to find a place in a project plan. This is a serious danger that can take you out of business overnight.
  • Deploy detection and prevention technology that is not “off the shelves.” Commoditized technology, that is based on widespread accessible technology, will cause you to be behind the attacker because they have access to the same technology.
  • Obtain threat intelligence that is curated and specific to your organization.
  • Move detection of SIEM and Firewall technologies as these are easily visible and attackable to threat actors.
  • Ensure that you have a team of highly qualified analysts consistently hunting and looking at your network and system traffic for threats. I do not mean Artificial Intelligence or automatic detection, I mean actual people investigating. If you can’t afford or do not have the expertise to build a team it is important to outsource to a Managed Security Provider.

Our cyber security partners, such as Vigilant, provide custom technology that can be deployed into your entire organization within 24-48 hours fully configured, and provide a full team of analysts as a service, who investigate all traffic and find threats when they are still small – before your organization is held captive. Cyber security providers investigate in near real-time all layers of communication in your organization, globally, to determine where threats are taking place and to stop them. In addition to a continuous verification of data, companies such as Vigilant record all traffic forensically like a DVR, so the actual network state of your organization can be rewound, paused, and investigated, tracking the threat actor faster than they can move through your organization.

Please reach out if you would like to schedule time with one of our leading cyber security partners to conduct an initial security assessment to identify any gaps and begin the remediation process immediately before your company is held captive.

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