Company Profile

Large Pennsylvania County government with a high monthly telecom expense.

County Government Saves with Telecom Expense Management Solution
County Government Saves with Telecom Expense Management Solution
County Government Saves with Telecom Expense Management Solution
County Government Saves with Telecom Expense Management Solution

Challenge

Five years of miscommunication and overspending by hundreds of thousands of dollars with their primary carrier, double charges, and outrageous long-distance costs were part of a long-term issue.

Solution

Bluewave was able to get a team from Verizon to recalculate and adjust current contracts and regulations.

Results

Bluewave was able to work out a one–time credit reimbursement of $230,000, followed up by renegotiating contracts to save another $14,597 monthly. Bluewave showed the client an easier way to manage their monthly spending and helped them better understand their contracts and terms.

Other Case Studies

Bluewave Technology Group

Cloud-Powered Contact Center Transformation for Healthcare Receivables Company

This healthcare receivables client had an outdated premise contact center platform that hampered their ability...

Bluewave Technology Group

Transforming Contact Center Operations for a Regional Bank

The bank wanted to choose a contact center solution that optimized their member experience, exceeded...

Bluewave Technology Group

Regional Healthcare System Optimizes Telecom and Moves to CCaaS

With 11 hospitals, multiple medical centers, and hundreds of practice locations, this regional healthcare system...