Collaboration, Contact Center, Operations Support, Strategic IT Sourcing
Four Reasons BPOs choose Bluewave over traditional telecom brokers for business technology advisory services. Recent BPO Trends The U.S. BPO market is estimated to reach $69.2 billion in 2022 and constitutes the largest consumer of BPO services.1 Cloud computing,...
Expense Management, Insights & Trends, Operations Support, Strategic IT Sourcing, Technology Assessment
A Technology Strategy Advisor is More Effective Than Going Direct to Telecom Carriers, or Even Using a Broker Businesses looking to change, upgrade or modernize their telecommunication services typically have three options to source vendors and help with the project...
Cloud, Managed Services, Operations Support, Security
It used to be that most work was done inside the corporate firewall and behind the safety net of the VPN. However, the world today has become much more mobile, collaborative, and cloud-based. In fact, today approximately 71% of services in the average enterprise are...
Cloud, Operations Support
Migrating enterprise applications to the cloud is now mandatory for companies that wish to lead in this digital world. Enterprise applications now support more users than ever — an increase driven by opening them up to support customer interaction with the enterprise....
Cloud, Operations Support, Security
When an emergency or disaster strikes a business, employees have to recover operations quickly and get back to full productivity if the business wants to avoid becoming one of the nearly 40% who never reopen their doors after a disruption. With statistics like this,...
